Toki
Support
We're here to help
Having trouble with Toki? Check the common topics below or reach out to us directly.
Common Topics
Sticker Generation Issues
If your stickers aren't generating correctly, try closing and reopening the app. Make sure your photos are clear and well-lit for the best results.
Purchases & Subscriptions
Missing credits or subscription not working? Try restoring purchases from the app settings. If that doesn't help, contact us below.
Account & Sign In
Having trouble signing in with Apple? Make sure you're using the same Apple ID. Your stickers and credits are linked to your Apple account.
Data & Privacy
Want to request data deletion, opt out of data usage for improvements, or export your stickers? Send us an email and we'll take care of it.
Contact Us
If you can't find what you're looking for above, send us an email. Please include as much detail as possible so we can help you quickly.
When emailing, it helps to include:
- A description of the issue
- Your device model and iOS version
- Screenshots, if applicable